FAQ's

Frequently asked questions about NHS Louisa Jordan

General

Where can I park at NHS Louisa Jordan?

Our designated accessible car park for blue badge holders and those with mobility difficulties at NHS Louisa Jordan is Car Park 1 (in front of the Hydro/Armadillo).
Patients with mobility difficulties will be offered assistance on entry to the hospital for transportation to the appropriate clinical area.
General parking is available in the multi-storey car park beside the Hydro.  There is no charge for parking here and the entrance and exits are barrier and ticket free.
Patients should be aware that there are penalty charges in operation in the Hotel car parks surrounding NHS Louisa Jordan and are advised not to park in these.

How do I find out more about my COVID-19 vaccination or outpatient appointment?

If you have an appointment at NHS Louisa Jordan, whether for a COVID-19 vaccination or an outpatient appointment and have any questions or concerns regarding your appointment, please contact your local health board for more information.

What is NHS Louisa Jordan?

The NHS Louisa Jordan is a key part of NHSScotland’s preparations in response to the COVID-19 pandemic. This is a temporary hospital, built on site at the Scottish Events Campus (SEC), with an initial capacity to provide 300 beds, but with the capability to expand and accommodate more than 1,000 if required.

Who is Louisa Jordan?

Sister Louisa Jordan was born just a couple of miles north of the SEC in Glasgow’s Maryhill. She served with great bravery and distinction in the Scottish Women’s Hospital in Serbia during World War 1. She is a person who, perhaps until now, had been bettered remembered in Serbia than in Scotland and this hospital is a fitting tribute to her service and courage.

 

About the hospital

What type of patients will NHS Louisa Jordan receive?

UPDATE 27 JULY 2020

A successful pilot at the NHS Louisa Jordan has seen 315 patients receive orthopaedic and plastic surgery outpatient consultations since the start of July. Read the full story on our website.

UPDATE 07 JANUARY 2021

NHS Louisa Jordan has been working with four NHS Boards to ensure that over 18,000 patients, across 14 specialties, have been seen. Read the full story on our website.

How Many Beds does the Hospital have?

The Hospital is equipped to provide care for 300 patients initially with the capacity to be increase to 1,000 patients. Any decision on increasing this capacity would be made on a phased basis.

If needed, there is a high dependency area with 90 beds.

Is the NHS Louisa Jordan fit for purpose?

The NHS Louisa Jordan has been built to offer the same high standard, safe, effective and compassionate care as any NHSScotland hospital

Is there enough equipment?

The facility has all necessary equipment on site, with the majority of this being secured through standard NHS procurement channels, with some support from universities and colleges. This includes beds, critical care equipment, mobile x-rays, CT scanners and adequate supplies of PPE and hand sanitizer.

What infection prevention and control procedures are in place?

As part of the set up of the NHS Louisa Jordan, a thorough assessment of the Infection Prevention and Control needs, policies and procedures was undertaken to ensure a safe environment for both staff and patients.

An Infection Control and Prevention (IPC) service was established, with peer support provided as required, by the National Antimicrobial Resistance and Healthcare Associated Infection Team. Additional measures have been put in place within the SEC itself to make it fit for purpose as an NHS hospital.

What about medicine and diagnostics?

The NHS Louisa Jordan has a fully stocked and functioning pharmacy, supported by a range of staff from health boards across Scotland.

Patients would have access to all necessary diagnostic services, including mobile x-ray and CT scanner if required.

 

About the building work

Who built NHS Louisa Jordan?

The main contractors involved in the construction of NHS Louisa Jordan were the four companies who are on the NHS Scotland framework, namely Balfour Beatty, Graham, the Kier Group and the Robertson Group.

The British Army supported the Scottish Government and NHS Scotland by undertaking a feasibility study on how the SEC could be transformed into a hospital. They were not involved in the construction of the NHS Louisa Jordan.

How long did it take to build?

NHS Louisa Jordan took 20 days to turn an exhibition space into an NHS hospital.

 

About the workforce

How is the hospital staffed?

The staff who have been trained and inducted at NHS Louisa Jordan are on a deployment model from across NHSScotland, including those returning from retirement. The initial level and skill mix of staffing has been determined by the clinical model and the number of beds required these individuals will only be deployed from their local health board if required, on a phased basis.

What are support staff paid on site?

Support staff at the NHS Louisa Jordan will be paid in line with normal NHS Terms and Conditions, which are agreed following negotiation with NHS Scotland unions.

 

About costs

How much did it cost to build?

The NHS Louisa Jordan was established to help ensure NHS Scotland had extra capacity to treat patients during the COVID-19 pandemic and stood ready to do so since 20 April 2020. The set up costs are £31 million. The breakdown of the costings is available on the Scottish Government website.

The total infrastructure costs including set up and decommissioning are within the overall estimated costs of £38m. The expected running costs to end April 2021 is £29 million.

 

How much are the SEC charging?

The SEC do not charge the NHS Louisa Jordan rental fees for the venue but will charge for any costs, such as heating and lighting, directly attributable to the venue's use as a medical facility.

 

About decommissioning

What if we don’t use the hospital?

NHS Louisa Jordan stands ready to receive patients if required. Consideration is now being given as to how the hospital can best support the NHS in Scotland in the future. 

What will happen to the equipment once it is no longer needed?

The majority of items which have been procured for the NHS Louisa Jordan will be redistributed to existing or new NHSScotland sites.